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# How to cancel an automatic payment (PayPal)

If you want to cancel an existing service, you might also have to cancel an automatic payment, set up over at PayPal. In order to do so, follow these instructions:

### How to cancel an automatic payment (PayPal)

1. Log into your existing PayPal account.

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/paypallogin_kod16z.png)

2. Click the gear icon in the upper right-hand corner.

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/paypalgear_p9zdbz.png)

3. Under payment settings click "Manage payments".

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/paypalpayments_49z8h2.png)

4. Click the agreement you want to cancel, and click “Cancel”.

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/paypalcancel_f6fan6.png)

5. After cancelling the agreement, your automatic payment(s) should have been cancelled, and you will not receive any charges. 

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If you require any further assistance, please create a ticket [here](https://billing.sparkedhost.com/submitticket.php).

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Created By: Julián M.