> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sparkedhost.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to create a Ticket

Why create a ticket? A ticket can help you solve your issues regarding your service. Is it something to do with billing? Got questions? Open a ticket!

### How to create a Ticket

1. Visit the [client area](https://billing.sparkedhost.com/clientarea.php).

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01000206202_1jdwons.png)

2. At the top of the navigation bar, click “Open Ticket”. This will take you to a page where you will be able to select what department you would like the ticket to be sent to.

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01000238478_6mchk3.png)

3. In this example, we will open a ticket under the “Technical” Section. You will be taken to a page where you will be able to provide information about the issue, question and/or service. Once filled out, click the “Submit” Button.

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01000328188_yj96bi.png)

### How do I view my ticket?

To see your ticket, simply hover over the “Support” dropdown on the navigation bar and select “Tickets”.

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/screenshot-2024-03-01-000414_6lv5lc.png)

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01000755419_x3maqo.png)

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01001026831_8qj36o.png)

Our support representatives try their best to reply to your ticket as fast as possible. 

Happy Ticketing!

---

If you require any further assistance, please create a ticket [here](https://billing.sparkedhost.com/submitticket.php).

---

Created By: Greg K.