> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sparkedhost.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to purchase & redeem a Gift Card

Gift cards are very handy if you would like to buy some in-store credit for your friends and family. They are easy to purchase and redeem. In this article, We will show you how to purchase a gift card and how to redeem a gift card.

###### Let us see how to purchase a gift card!

### How to purchase a gift card

1. Start by going onto the [billing dashboard](http://billing.sparkedhost.com).

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/screenshot-2024-03-01-000157_1a2u2qu.png)

2. Click on “Services” at the top of the nav bar. It should open a dropdown list. On the dropdown, click “Order New Services”

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/screenshot-2024-03-01-003806_122rgy.png)

3. Under the “Category” list, click “Gift Cards”.

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/screenshot-2024-03-01-003931_yeohyl.png)

4. Select the gift card of your choice. Ranging from $5 to $100. Click “Order Now”.

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01004039928_1342pv.png)

5. Follow the instructions to proceed with the purchase.

6. Once purchased, an email is sent out regarding the gift card. It will mention needing to open a ticket to receive the gift card code. Please do so and follow the instructions in the email.

### How to redeem a gift card

1. Start by going onto the [billing dashboard](http://billing.sparkedhost.com).

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/screenshot-2024-03-01-000157_1a2u2qu.png)

2. On the top right-hand side corner, click on “Hello, <Your Name>”. A drop down menu should appear. After that, Click “Redeem Gift Card”.

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/screenshot-2024-03-01-004602_1jxnmlh.png)

3. Enter the Gift Card code in the input box and click “Redeem Gift Card”.

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01004700336_1xtkev0.png)

4. If the Gift Card is valid, a success message will show up notifying you that it has worked.

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/suc_jl5yoy.png)

Happy shopping!

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If you require any further assistance, please create a ticket [here](https://billing.sparkedhost.com/submitticket.php).

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Created By: Greg K.