> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sparkedhost.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Request an Account Deletion


###### **You can request deletion of your Sparked Host account and associated personal data at any time.**



# How to Request

**Email:** `compliance@sparkedhost.com`  
**Subject:** `DATA PROTECTION REQUEST`




### In Your Email

* Your full name  
* Account email (plus any aliases)  
* Recent order/invoice number (if known)  
* A simple statement: “I am requesting deletion of my account and personal data.”  
* Your country/state of residence (so we apply the correct legal timeline)  
* If acting for a business/team: your role and proof of authorization




# Identity Verification
## 

To protect account owners, we verify identity before taking action. We may:

* Confirm via the registered account email, and/or  
* Ask for additional details (e.g., recent invoice number or government ID).

We will never ask for your password or payment information.




# What We Delete
## 

Once verified, we delete:

* Account profile data (name, email, phone, contact details)  
* Services tied to your account
* Support tickets/attachments (unless needed for legal defense)  
* Marketing preferences and CRM entries  
* Optional data you provided (surveys, forms, etc.)






# 180-Day Window for Recent Transactions
## 

If your account has had any financial activity in the last 180 days (e.g., new orders, renewals, refunds, disputes/chargebacks), we must retain minimal billing, tax, and anti-fraud records until the 180-day window closes. This is required for:

* Payment disputes/chargebacks and fraud prevention  
* Tax, accounting, and audit obligations  
* Establishing, exercising, or defending legal claims

**What this means for you**

* We will minimize and restrict any data we must keep (e.g., invoice metadata, transaction logs), store it securely, and delete it automatically once the 180-day window ends (unless another legal retention duty applies).  
* You’ll receive a partial deletion confirmation now and a final confirmation after the 180-day window closes.





## 



# Timeline
## 

We aim to complete verified requests within the timelines required by law:

* Up to 30 days in GDPR jurisdictions  
* Up to 45 days under applicable U.S. state privacy laws  
* If the request is complex or involves third-party processors, we may extend it (we’ll notify you)

If the 180-day transaction window applies, we’ll delete immediate non-essential data, then finalize remaining deletions as soon as the window closes.



## 


## 


##