> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sparkedhost.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is a Low Traffic / Dedicated IP and How do I order It?

Sometimes, your discord bot may get rate limited by Discord or by Cloudflare. These can cause the bot to have downtime and may frustrate users trying to use your awesome bot. 

|| Note: Ultimate plans already have Low Traffic IP's

### What is a Low Traffic / Dedicated IP?

**Low Traffic IP**

A Low Traffic IP is a IP that only 9 other Discord Bots will use. 10, Including you. This means that not many outbound requests to the discord api will happen as not many users are using the same IP address.

**Dedicated IP**

A Dedicated IP is a IP that **only you have access** to. You are the only user using the IP which means that you can increase the amount of requests that you send.

### How to order a Low Traffic / Dedicated IP

1. Head over to the Billing Panel and Click "View Available Addons".

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/viewad_1c3z494.png)

2. Select either "Discord Bot Low Traffic IP" or "Discord Bot Dedicated IP"

![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/dedipe_nkpa2v.png)

3. Follow through the Billing Process and fill out all required information.

||| You need to create a ticket to claim the addon. Do note that there is a 24 hour set up time.

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If you require any further assistance, please create a ticket [here](https://billing.sparkedhost.com/submitticket.php).

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Created By: Greg K.