Articles on: General

How to install & use FileZilla

What exactly is FileZilla? Well, FileZilla is an SFTP client which allows you to directly and securely connect to your server/service files. It drastically decreases upload time and wait time as you are not uploading everything through the web. Another advantage to FileZilla is that you are able to directly upload folders to the server. No need to zip the folders and then extract them via the file manager.

FileZilla works on all Operating Systems. Ranging from Windows, Mac, and Linux!

Enough talk. Let’s Install FileZilla

How to install FileZilla

Head over to the FileZilla website and click “Download FileZilla Client”

Pick the correct Operating System for your system. In this case, We will be choosing Windows

Download the normal “FileZilla” version. There is no need for the “FileZilla Pro” version.

Open the executable and follow through with the setup process.

How to use FileZilla

On the Apollo Panel, Click “Settings” on the left-hand side of the navigation bar.

Under the “SFTP Details” Box, click on the “FileZilla” button.

A popup will open. These details are important as you will need these to connect to the server via SFTP.

Head into FileZilla and enter the following details:


The password is the same password that is used on the Apollo Panel. It is NOT the password for the billing panel!

If you forgot your Apollo Panel password, you can reset it here. Just enter the email address associated with your account, and we will send you instructions on how to reset your password. Be aware that you will need to use another browser or an incognito tab.

All of the information is on the popup with the connection details. Enter the details into FileZilla. It should look similar to this:

Once filled out, click “Quickconnect”

A Warning box will pop up on FileZilla because the client has not seen nor connected to the server before. Rest assured, the connection is encrypted and safe. It will ask you if you would like to continue. Select the Checkbox and click “OK”.

You should now be connected to the server via SFTP

If you require any further assistance, please create a ticket here.

Created By: Greg K.

Updated on: 16/10/2023

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