How to create a Ticket
Why create a ticket? A ticket can help you solve your issues regarding your service. Is it something to do with billing? Got questions? Open a ticket!
Visit the client area.
![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01000206202_1jdwons.png)
At the top of the navigation bar, click “Open Ticket”. This will take you to a page where you will be able to select what department you would like the ticket to be sent to.
![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01000238478_6mchk3.png)
In this example, we will open a ticket under the “Technical” Section. You will be taken to a page where you will be able to provide information about the issue, question and/or service. Once filled out, click the “Submit” Button.
![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01000328188_yj96bi.png)
To see your ticket, simply hover over the “Support” dropdown on the navigation bar and select “Tickets”.
![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/screenshot-2024-03-01-000414_6lv5lc.png)
![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01000755419_x3maqo.png)
![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01001026831_8qj36o.png)
Our support representatives try their best to reply to your ticket as fast as possible.
Happy Ticketing!
If you require any further assistance, please create a ticket here.
Created By: Greg K.
How to create a Ticket
Visit the client area.
![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01000206202_1jdwons.png)
At the top of the navigation bar, click “Open Ticket”. This will take you to a page where you will be able to select what department you would like the ticket to be sent to.
![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01000238478_6mchk3.png)
In this example, we will open a ticket under the “Technical” Section. You will be taken to a page where you will be able to provide information about the issue, question and/or service. Once filled out, click the “Submit” Button.
![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01000328188_yj96bi.png)
How do I view my ticket?
To see your ticket, simply hover over the “Support” dropdown on the navigation bar and select “Tickets”.
![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/screenshot-2024-03-01-000414_6lv5lc.png)
![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01000755419_x3maqo.png)
![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/image2024-03-01001026831_8qj36o.png)
Our support representatives try their best to reply to your ticket as fast as possible.
Happy Ticketing!
If you require any further assistance, please create a ticket here.
Created By: Greg K.
Updated on: 29/02/2024
Thank you!