How to cancel an automatic payment (PayPal)
If you want to cancel an existing service, you might also have to cancel an automatic payment, set up over at PayPal. In order to do so, follow these instructions: How to cancel an automatic payment (PayPal) Log into your existing PayPal account. Click the gear icon in the upper right-hand corner. (https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/paypalgearp9zdbz.pnPopularHow to Cancel a Service
You may be cancelling your service due to multiple reasons. Not enough funds, no longer want the service etc. This article will teach you how to cancel a service at Sparked Host. How to Cancel a Service Head over the Billing Dashboard and click "Services" and then "My Services". Then click to the service that you would like to cancel. On the left hand sidPopularHow to cancel your cancellation request for your service
How to cancel your cancellation request for your servicePopularHow to Request a Refund
You are able to request a refund depending on the circumstances of the situation. Learn how to Request a Refund. How to Request a Refund Refund Conditions Refunds are given out at the discretion of Sparked Host staff, and will only be given out if we fail to remedy an issue that you requested support on. Sparked Host reserves the right to not issue refunds. Refunds must be requested through our ticket system within twenty-four hours of the transaction. Discord bot Hosting has a 48 (Some readersWhat does "Pending" mean?
After purchasing a service and navigating to the billing panel, you may notice this service is marked as “Pending” instead of “Active”. What exactly does this mean? Well, let us explain. When viewing your service in the billing panel, it may appear as “Pending” like this: Some services after purchase may be marked as “Pending” instead of “Active” and won’t be available for use right awaySome readersHow to Upgrade a service
Upgrading a service is a simple step. You may want to upgrade your service if you need more power. How to Upgrade a service Head over to the billing panel and click on your service. In this example, we will be using a Minecraft server. (httpSome readersHow to Reset your Billing Area Password
How to reset your password (Forgotten Password) If you would like to reset your Billing Area password, because you don’t remember it, or it doesn’t let you log in, follow these instructions: Click here to be able to request a password reset. (https://storage.crisp.chat/users/helpdesk/website/a79efd0b48aFew readersHow to Request an Account Deletion
Whether you just want to clean up some old accounts or are concerned for your own personal privacy, we got you covered! Requesting account deletion is extremely simple. How to Request an Account Deletion All you need to do is email dpo@sparkedhost.com with the subject line DATA PROTECTION REQUEST. It is extremely important this is done exactly as shown. We will ask some questions and may requeFew readersWhat does "Suspended" mean?
If your service is under the “Suspended” status, It means that something has gone wrong. It depends on the circumstance. In most cases, When your service is “Suspended”, It means that payments haven't been successful. Please double check the invoice for the server. To reactivate your service, Simply pay the latest invoice in the billing dashboard. In some cases, services may be manually suspended by one of our staff. It may be due to abuse of the service or for other reasons. Please open aFew readersHow To Create a Sub-Account in the Billing Area
Creating an account for the client area is useful if you have a team working together quickly and efficiently or if you are allowing a friend to help manage the service. Let’s get into how To Create a Sub-Account for the client area How To Create a Sub-Account in the Billing Area On the top right corner, Click “Hello, Name”. From the dropdown list, Click “User Management”. EnterFew readersHow to Downgrade a Service
How to Downgrade a Service You may be downgrading due to multiple reasons. Too much ram? Can’t afford the package? To downgrade, you will have to create a ticket. Downgrades have to be done manually by one of our support representatives. Please create a ticket under the “Billing” section. To create a ticket, please click here. If you require any further assistance, please create a ticket here (https://billing.sparkedhost.com/suFew readersHow to use Public Pay
Have you ever wanted the ability for other people to pay for your services but don’t want to give them access to your billing panel? Well we have just the tool for that! Public Pay is a feature that lets anyone and everyone add store credit into your client account. You can use this credit to pay for services, addons, domains, and more! How to use Public Pay To start, navigate to the client area login. (https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/clieFew readersHow to receive the Customer Role on our Discord
The customer role can grant you many new channels which existing, or new customers constantly chat together. This article will teach you how to receive the customer role to access these channels on our discord! Linking your Account Head over to the Home page of the Billing panel. Now find the "Discord" section. (https://storage.crisFew readersComplete Purchase does nothing on PayPal
Complete Purchase does nothing on PayPalFew readersHow to Setup 2FA On your Billing Account
2FA is key to securing your account so no bad actors gain access to your account. Single authentication just involves a single factor: your Billing Area panel password. 2FA authentication involves both something that you know (Your password) and something that confirms that you are the true owner (Like 2FA Codes). Let's find out how to add 2FA to our Billing Area account. Table of Contents Setting Up 2FA Disabling 2FA Setting Up 2FAFew readersHow to upgrade to paid plan from trial
Learn how to upgrade to paid plan from trialFew readers