• How to Cancel a Service

  You may be cancelling your service due to multiple reasons. Not enough funds, no longer want the service etc. This article will teach you how to cancel a service at Sparked Host. How to Cancel a Service Head over the Billing Dashboard and click "Services" and then "My Services". Then click to the service that you would like to cancel. OPopular

• How to cancel an automatic payment (PayPal)

  If you want to cancel an existing service, you might also have to cancel an automatic payment, set up over at PayPal. In order to do so, follow these instructions: How to cancel an automatic payment (PayPal) Log into your existing PayPal account. Click the gear icon in the upper right-hand corner. ![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/paypalgear_p9zdbz.pnPopular

• Sparked Host Refund Policy (And How To Request One)

  View the refund policy for Sparked Host LLC.Some readers

• What does "Pending" mean?

  After purchasing a service and navigating to the billing panel, you may notice this service is marked as “Pending” instead of “Active”. What exactly does this mean? Well, let us explain. When viewing your service in the billing panel, it may appear as “Pending” like this: Some services after purchase may be marked as “Pending” instead of “Active” and won’t be available for use right awaySome readers

• How to cancel your cancellation request for your service

  How to cancel your cancellation request for your serviceSome readers

• How to Upgrade a service

  Upgrading a service is a simple step. You may want to upgrade your service if you need more power. || Note: Please note that VPS upgrades need to be done manually. For this, you will need to create a ticket! | There is a video guide available. Click here to view the video version of this guide. How to Upgrade a service Head over to the billing panel and click on your service. In this example, we will be using a Minecraft server. ![](httpSome readers

• How to Request an Account Deletion

  You can request deletion of your Sparked Host account and associated personal data at any time. How to Request Email: compliance@sparkedhost.com Subject: DATA PROTECTION REQUEST In Your Email Your full name Account email (plus any aliases) Recent order/invoice number (if known) A simple statement: “I am requesting deletion of my account and personal data.” Your country/state of residence (so we apply the correct legal timeFew readers

• What does "Suspended" mean?

  If your service is under the “Suspended” status, It means that something has gone wrong. It depends on the circumstance. In most cases, When your service is “Suspended”, It means that payments haven't been successful. Please double check the invoice for the server. To reactivate your service, Simply pay the latest invoice in the billing dashboard. In some cases, services may be manually suspended by one of our staff. It may be due to abuse of the service or for other reasons. Please open aFew readers

• How to Reset your Billing Area Password

  | There is a video guide available. Click here to view the video version of this guide. How to reset your password (Forgotten Password) If you would like to reset your Billing Area password, because you don’t remember it, or it doesn’t let you log in, follow these instructions: Click here to be able to request a password reset. ![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48aFew readers

• How To Create a Sub-Account in the Billing Area

  Creating an account for the client area is useful if you have a team working together quickly and efficiently or if you are allowing a friend to help manage the service. Let’s get into how To Create a Sub-Account for the client area How To Create a Sub-Account in the Billing Area On the top right corner, Click “Hello, ”. From the dropdown list, Click “User Management”. ![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/screenshot-2024-02-29Few readers

• How to upgrade to paid plan from trial

  Learn how to upgrade to paid plan from trialFew readers

• How to Contact Sparked Host Customer Support

  Do you have any issues with your server or need additional details about our services? Here are some options to contact our support team. Creating a Ticket To create a ticket, first log in or sign up in our client area.. Then, go to the top and click on Open a new ticket. NowFew readers

• How to Downgrade a Service

  How to Downgrade a Service You may be downgrading due to multiple reasons. Too much ram? Can’t afford the package? To downgrade, you will have to create a ticket. Downgrades have to be done manually by one of our support representatives. Please create a ticket under the “Billing” section. To create a ticket, please click here. If you require any further assistance, please create a ticket [here](https://billing.sparkedhost.com/suFew readers

• How to use Public Pay

  Have you ever wanted the ability for other people to pay for your services but don’t want to give them access to your billing panel? Well we have just the tool for that! Public Pay is a feature that lets anyone and everyone add store credit into your client account. You can use this credit to pay for services, addons, domains, and more! How to use Public Pay To start, navigate to the client area login. ![](https://storage.crisp.chat/users/helpdesk/website/a79efd0b48a91800/clieFew readers

• How to Setup 2FA On your Billing Account

  2FA is key to securing your account so no bad actors gain access to your account. Single authentication just involves a single factor: your Billing Area panel password. 2FA authentication involves both something that you know (Your password) and something that confirms that you are the true owner (Like 2FA Codes). Let's find out how to add 2FA to our Billing Area account. Table of Contents Setting Up 2FA Disabling 2FA Setting Up 2FAFew readers

• How to receive the Customer Role on our Discord

  The customer role can grant you many new channels which existing, or new customers constantly chat together. This article will teach you how to receive the customer role to access these channels on our discord! | There is a video version of this article available. Click here to view the video. Linking your Account Head over to the Home page of the Billing panel. Now find the "Discord" section. ![](https://storage.crisFew readers

• Complete Purchase does nothing on PayPal

  Complete Purchase does nothing on PayPalFew readers

• How to convert your Free Trial Service to a Paid Service

  To help you decide whether Sparked Host is a good fit for your needs, we provide twenty-four-hour trials for our Web Hosting, Minecraft Hosting, and other services. This article will explain the process of requesting a Free Trial plan and how to upgrade from the Free Trial plan to the Paid plan. Converting a Free Trial Service to a Paid Service: || Note: You can only convert your Free Trial Service into a Paid one, if the Free Trial is still active. If it is no longer active, we can't convFew readers